Silver Ridge Secure Ctrack Helpdesk won Silver Award for Best New Contact Centre in CRM & CCAM Awards 2011

On October 15th, 2011, posted in: News

We are proudly announcing Silver Ridge Secure Ctrack Helpdesk has won Silver Award in the Customer Relationship Management & Contact Centre Association of Malaysia (CCAM) Awards 2011 on 14th October 2011, for Best New Contact Centre category, paneled by international body Frost and Sullivan. Silver Ridge Secure Sdn. Bhd, being the first GPS-embedded telematics service provider in Malaysia had registered our Helpdesk with Customer Relationship Management & Contact Centre Association of Malaysia (CCAM) as an initiative to continuously moving forward to leverage our Customer Service Etiquettes. Focusing service excellencies, we are also ensuring our customers are always equipped with professional interactions and support mechanism during every single communication throughout 24 x7 operating hours.